The Covid-19 (coronavirus) situation has rapidly changed the way we live and in response to the need for social distancing many organisations are transferring their services for vulnerable people online. Helplines also remain available for mental health, abuse and other support services.
If you need help, one of the following organisations might be able to support you, click a title below for a list of related organisations.
Addiction and Substance Use
BHSCT Drug Out Reach Team - 02895 041 433 /02895 043 866
Monday - Friday 9am - 5pm
Self referral - harm reduction and support into recovery treatments for injecting and class A drug users.
Extern Street Injection Support Services -0800 085 8426
Monday - Friday 2pm - 8pm
Friday and Saturday 9am - 5pm
Safe collection and disposal of needles, harm reduction and support for injecting drug users
Frank - 0300 123 6600
Confidential advice on drugs and substance use
Inspire Wellbeing/Addiction NI - Call 02890 328 474
Monday - Friday 9am - 5pm
Advice for Families
Family Planning Association - 0345 122 8687
Call for advice on sexual health, pregnancy, STIs.
Childline - 0800 1111
9am - 12am Monday - Sunday
1-2-1 Counsellor chat, support for many topics including bullying, family and home life, relationships
NSPCC - 0808 800 5000
Monday to Friday 8am – 10pm and 9am – 6pm at the weekend
Support and advice on safeguarding and child protection, reporting issues, web support for teenagers.
Domestic and Sexual Abuse
NEXUS Domestic & Sexual Abuse Helpline - 0808 802 1414
24 Hour, 7 Days a Week
Women's Aid - Click the link for safety advice for survivors.
Northern Ireland Housing Executive (8:30am - 5:00pm Monday to Friday) - 03448 920 900
Out of hours helpline - 03448 920 908
For clients with hearing difficulties there is the next generation text service - 18001 03448 920908
Simon Community - 0800 171 2222
Homeless and housing support for families and individuals who are at risk of becoming homeless.
Welcome's Outreach Team - 07894931047
Available 24/7 until 31st March
From April they will be available from 8am - 2am Monday - Sunday.
LGBT Community Support
If you reach voicemail leave a message and someone will get back to you.
Counselling services and advice for LGBT clients for issues including family support, sexual health, mental health and wellbeing.
Mental Health and Suicide Prevention
Online support group available
Lifeline - 0808 808 8000
Samaritans - 116 123
PIPS Charity - 02890 805 850
Available by phone Monday - Friday can arrange telephone/video link counselling sessions
The Rowan Sexual Assault Referral Centre - 0800 389 4424
Available 24/7 - Call ahead to make an appointment
Inspire Well-being Mental Health Support - 0808 800 0032
The Mix - 0808 808 4994 available Sunday - Friday 2pm-11pm
THEMIX to 85258 for 24/7 crisis messenger text service
Mental health, risk of homeless, relationship and susbstance use help for under 25s.