02890 664 505
Mon - Fri 9am - 5pm
Emergency
(Fri/Sat 10pm-2:30am,
2pm - 6pm Mon - Fri):
07901 505 505
SOS Bus NI
SOS Bus exists to provide crisis intervention and welfare support for vulnerable people in Belfast. Our 200 highly trained volunteers are dedicated to providing unconditional care and work towards helping reduce pressure on the emergency services.
4 response mini-buses
3 sixty-foot flexi buses
200 Volunteers
SOS Bus is a non-judgemental safe space where our trained volunteers provide welfare support, first aid, mental health intervention and community safety. All volunteers are fully trained so they can effectively help clients. We help anyone who becomes vulnerable, including those who are:
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Victims of assault
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Experiencing homelessness
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In fear of violence or crime
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In need of listening ear support
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Victims of substance misuse
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Injured or unwell
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Lonely or isolated
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Experiencing suicidal thoughts
Welfare Support
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Shelter
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Listening skills
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JAM Card friendly
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Refreshments - tea, coffee, soup, bread
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Provisions - warm clothes, flip flops, sleeping bags
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Support and transport to get home safe/to a place of safety
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Mobile phone charging
First Aid
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First aid provision
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Defibrillators
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Harm reduction and substance use support
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Naloxone provision
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Transport to ARC/A&E
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Referral to PHA funded partners e.g. Drug Outreach Team
Mental Health
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Mental Health Intervention
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Suicide Awareness and Intervention
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Safe Talk
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Listening Skills
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Signposting - understanding referral pathways and materials.
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Transport to A&E
Community Safety
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Acting as part of a strategic network during the Night Time Economy
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Experiencing homeless Support - referral to partners, transport to a place of safety
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Signposting Hub
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Refuge for those in fear of violence/assault
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Trained by PSNI and Rowan Centre in assault and crisis intervention
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Responding to PSNI welfare calls
Day Time and Night Time Programmes
Monday - Friday - 2pm-6pm
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​Friday and Saturday Nights - Shaftsbury Square - 10pm-2:30am
2020 - Night Time Services
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~ 3755 Volunteer Hours ~ 751 Volunteers across ~ 83 Shifts ~
430
Clients on board the bus
221
Cases of substance abus
6
Suicide Interventions
138
Clients experiencing homelessness
168
Clients receiving listening support
Working in Partnership in our Community
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SOS NI works in partnership with the emergency services, statutory services, other charities, and businesses, schools, universities and community groups to meet the serious social problems that our volunteers encounter, making Belfast a safer place for everyone. Working in close collaboration with the Police and Ambulance service, we are able to clearly evidence our ability to mitigate aspects of crime and lower unnecessary hospital admissions.