SOS Bus exists to provide crisis intervention and welfare support for vulnerable people on our streets when no one else is there to help. Our 220 highly trained volunteers are dedicated to providing unconditional care to anyone who needs it. 

3 sixty-foot flexi buses

Our big buses operate as hubs in the city centre from which our volunteers provide welfare and medical care.

4 response mini-buses

Our response teams use mini-buses to bring vulnerable people around the city to the big buses, where volunteers can provide in-depth care.

220 volunteers

Our highly trained volunteers are our greatest asset. They provide the care and support that our clients need.

SOS Bus is a non-judgemental, safe space space in which everyone is treated equally and our volunteers can provide the right level of support to help each client. Our volunteers regularly help young people get home to their families, provide refreshments and emotional support to homeless people, and signpost individuals with complex needs to the right organisations. All volunteers are fully trained so they can effectively help clients with all variety of issues.

Operating since 2007, SOS NI Volunteers have interacted with 363,063 people, providing tea, coffee, soup and a listening ear. We have supported over 14,540 clients with in depth medical and welfare support and have been proven to have saved many lives. 

In 2019:


Volunteer Hours


Volunteer Shifts


clients were treated on the SOS Bus

Engaged with 30,000 vulnerable people

204 clients were transported to A&E or the Bradbury ARC by our minibus response teams.

299 clients received listening ear support,

23 of whom had been suffering from suicidal thoughts.

460 clients were transported home or to a place of safety by SOS minibus response teams.

111 vulnerable people were treated for a medical problem,

76 required no further medical intervention.

1131 vulnerable people came to the bus with injuries or illness as a result of substance misuse.

373 clients were referred to the SOS Bus by the PSNI or bar/club security staff or other partner.

SOS NI works to provide a compassionate and caring welfare service for people that find themselves in vulnerable situations during the busy night-time economy and at events around the city.

Shaftesbury Square
Donegall Place

Floors 2 & 3 Lanyon View,

East Bridge Street, Belfast BT1 3PH
02890 664 505


© 2021 SOS NI Ltd Registered Charity Number: NIC100247, Company Number: NI061293, 

Registered in Northern Ireland, Charity Ref No: XT672